Privacy Policy

Privacy Policy

Introduction

Welcome to https://christian-couples-counseling-tempe-arizona.couplesresilience.com (hereafter referred to as “Christian Couples Counseling Tempe Arizona,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or services linked from our website, as they have their own privacy policies. We encourage you to review these policies before engaging with any external services.

Processing Activities

This Privacy Policy guides how we handle your personal information across various touchpoints:

  1. Authorized User Access: When you use our applications and services as an authorized user, we collect and process data necessary for providing these services.
  2. Website Visits: Visiting our websites linked to this policy involves tracking technologies that may record interactions and gather data about your device and browsing behavior.
  3. Communications: We may contact you via email, phone, or text messages/SMS for various purposes, including newsletters, appointment reminders, and customer support.

Personal Data Collection

We collect multiple types of personal information to enhance your experience and provide tailored services:

  • Account Information: Details related to your user account creation and management, such as usernames, passwords (hashed), and profile settings.
  • Payment Information: Credit card or debit card details used for transactions on our platform.
  • Financial Information: Data associated with billing processes, including payment history and transaction records.
  • Purchase Information: Records of products or services purchased from us, including order details and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, which can be used for personalized experiences.
  • Location Data: Information about your geographical location when you interact with our services, often obtained through IP addresses or GPS signals.
  • Feedback and Reviews: Comments, suggestions, and reviews provided by users regarding our products and services.
  • Social Media Information: Data from social media platforms when users choose to log in via these accounts for seamless experiences.
  • Product Information: Details about products or services you show interest in or purchase, including preferences and browsing behavior.

We collect this data through various means: direct user input, automatic tracking technologies (like cookies), and third-party partners who provide us with aggregated insights.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable certain functions. We use cookies for:

  • Strictly Necessary: Ensuring basic functionalities of our website, such as allowing you to log in or maintain your session.
  • Preferences: Memorizing your preferences and settings to provide personalized experiences.
  • Analytics: Tracking aggregated data about visitor behavior to improve our services and content.

Users can control non-essential cookies through our Cookie Manager, giving them the choice to customize their cookie settings.

Retention and Deletion

We adhere to data retention policies that comply with legal requirements and business needs. Personal Data is retained for as long as necessary for the purposes it was collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the information.

Security Measures

Christian Couples Counseling Tempe Arizona implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encrypted Communication: We utilize encryption protocols for secure data transmission over networks.
  • Secure Third-Party Processing: Some services are provided by trusted third-party vendors who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal information under certain circumstances.
  • Restriction: The ability to limit our use of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for certain purposes.
  • Non-Discrimination: The right to be free from discriminatory practices when exercising your data rights.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond to legitimate requests within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be announced on our website, and revised policy versions will be made readily accessible.

Contact Information

For any questions, concerns, or data-related requests, please reach out to us:

  • Email: contact@christian-couples-counseling-tempe-arizona.couplesresilience.com
  • Address: Christian Couples Counseling Tempe Arizona, [Your Address], [Zip Code]